New to the Practice

Coronavirus COVID-19 Update

The Chief Dental Officer (CDO MARCH 2020) has released a statement :

ALL DENTAL PRACTICES IN THE UK HAVE BEEN ORDERED TO:

  • Cease all care of anyone who is classed as non urgent and stop all procedures that generate aerosols.
  • Dental Practices - the staff are at high risk of contracting the virus from the public and should only offer a dental service if they have the resources and the PPE.

At Hoddesdon Dental Surgery, until further notice, we will be stopping ALL Dental Care - from WEDNESDAY THIS WEEK (25th March 2020).

We strongly advise patients to avoid seeking dental assistance until the virus has been controlled and practice self isolation for their own and others safety.

IF YOU HAVE ANY OF THE FOLLOWING FOR EXAMPLE : then wait until the dental practice reopens :

Routine care such as a dental check up and hygiene treatment 

Fillings and other treatments that are not urgent .

  • Mild or moderate pain: that is, pain not associated with an urgent care condition and that responds to pain-relief measures
  • Minor dental trauma
  • Post-extraction bleeding that the patient is able to control using self-help measures
  • Loose or displaced crowns, bridges or veneers
  • Fractured or loose-fitting dentures and other appliances
  • Fractured posts
  • Fractured, loose or displaced fillings
  • Treatments normally associated with routine dental care
  • Bleeding gums
  • ORTHODONTICS/ INVISALIGN OR COSMETIC OR IMPLANT WORK

WHAT IS CLASSED AS A DENTAL EMERGENCY?

Dental emergencies include:

  • Trauma including facial/oral laceration and/or dentoalveolar injuries, for example avulsion of a permanent tooth
  • Oro-facial swelling that is significant and worsening
  • Post-extraction bleeding that the patient is not able to control with local measures
  • Dental conditions that have resulted in acute systemic illness or raised temperature as a result of dental infection
  • Severe trismus
  • Oro-dental conditions that are likely to exacerbate systemic medical conditions such as diabetes (that is lead to acute decompensation of medical conditions such as diabetes)

PLEASE NOTE – YOU WlLL NOT BE SEEN BY THE EMERGENCY DENTAL SERVICE OR BY OUR DENTAL STAFF AT HODDESDON DENTAL SURGERY IF YOU DO NOT FALL INTO THESE CATEGORIES.

WHAT TO DO IF YOU DO FALL INTO A DENTAL EMERGENCY CATEGORY THAT CAN NOT WAIT : 

  • Contact the practice on 01992 462 043

We are running a phone triage system and will have to filter those that we can and cannot see.

  • Contact NHS 111 services if you cannot wait for the practice to get back to you.

(it may take upto 48 hours for us to get back to you as we will be dealing with other emergencies)

NO HIGH RISK PATIENT WILL BE SEEN AT HODDESDON DENTAL SURGERY: 

  • All high risk or infected patients can find out the local high risk dental centre by calling NHS 111 (where special facilities have been set up)

We would like to make your first visit to the practice as comfortable as possible.

We will require you to send a completed  medical history form to the practice before we can make your first appointment.   You may find it easier if you download the form and email it back to us or come and collect the medical history form from the practice .  If you have any problems filling in your forms, we will give you all the help you need. Please include a list of any medications that you are currently taking.

At your first appointment you will be invited into the surgery to have a chat about your personal dental needs and concerns. Our philosophy is to ensure that all patients are fully informed about the treatment options available and understand the procedures involved, giving you the opportunity to ask as many questions as you like.

Your dental examination will include the following aspects:

  • Examination of each tooth for signs of dental disease such as tooth decay or gum disease.
  • Mouth cancer screen.
  • Any relevant small x-rays that may be needed to aid in complete diagnosis.
  • Discussion of findings and the treatment options available. This will include viewing of specific sites using an intra-oral camera and the relevant x-rays. At that time an estimate of treatment costs will be discussed along with payment options and an idea of timescales.
  • A written treatment plan estimate will be provided. You will then return to see one of our receptionists, who will arrange  your next appointment to best suit your requirements.

It's as easy as that.

If the treatment is of a complex nature, it may be necessary to organise a subsequent appointment to discuss the findings and potential treatment options.

Please note our practice policy on the provison of dental treatment. 

For registration enquiries, or to make an initial appointment, please contact us.