Welcome to Hoddesdon Dental Surgery

Coronavirus COVID-19 Update

Following Government guidelines, the surgery has now reopened. We are initially prioritising those with the most urgent dental needs, with a view to resume routine dental care as soon as we can.

We are seeing patients by appointment only, please continue to call us for advice and support.

 

Although our practice has reopened please note it will not be business as usual. The treatments you are offered may be different to those you received before, depending on staff and personal protection equipment ( PPE ) available. It will take some time before services return to what you previously experienced as normal. Please be patient with us while we work towards resuming normal dental services in a safe environment.

 

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

 

  • Our practice will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again at your appointment
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  • We have hand sanitiser that we will ask you to use when you enter the practice.
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  • We no longer offer magazines, children’s toys and so forth, since those items are difficult  to clean and disinfect
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  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

 

We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

 

How you can help:

  • Please do not arrive without an appointment
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  • Please do not arrive early to the practice. Once you have arrived, please call the practice by phone      on 01992 462 043 and check in with reception. You should then wait outside the practice until called in by a nurse.
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  • Please limit the number of things you bring with you to your appointment. ONLY bring  necessary items.
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  • Please bring your own pen to sign any consent forms
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  • We may ask you to complete your medical history form at home and bring it in at your appointment. Please ensure all parts are completed and all medications are recorded on this form
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  • With the exception of children and patients with carers, patients should come alone
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  • Only one consenting adult will be able to escort a child.
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  • A face covering must be worn by anyone escorting a child or vulnerable adult into the building. This cannot be provided by the practice due to PPE shortages. All our PPE will be needed to treat our patients and protect staff and patients.
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  • A distance of at least 2 metres must be observed if another patient is present in the dental practice
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  • Payment should be made by card where possible and we will sometimes request this over the phone. If cash payment is to be made, please make sure you bring the cash in a plastic bag. Staff will not shake your hand
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  • If you show symptoms following appointment booking, you should contact the practice by phone for advise

 

The welfare of our staff and patients is extremely important to us moving into this next stage in providing your dental care.

We look forward to welcoming everyone back

 

The Team at Hoddesdon Dental Surgery

 

We are pleased to welcome you to our Dental Practice, where you will find a friendly, efficient, sympathetic and helpful team who are dedicated to making your visit to the dentist a pleasant one. We provide NHS and private dental services to East Hertfordshire including Hoddesdon, Broxbourne, Wormley, Turnford, Chesthunt and Nazeing.

Our aim is to help you and your family to attain and maintain optimum dental health. We will help you achieve this with a minimum of treatment in a comfortable environment with our dedicated professionals attending to your every need. We will use a combination of personal attention, clear communication, dental technology and modern techniques to achieve this. We are proud of how our team look after our patients and care for you as though you were their family member.

We also aim to offer you the best possible value for money. We offer a variety of treatment options, including NHS, independent and our own in house dental health plan.

We encourage you to browse our website to learn more about our unique dental practice.

NHS Choices users overall rating of 5 stars based on 32 ratings.

Click here to read our glowing reviews at the NHS Choices website.

We have associate practices in Ashwell, Letchworth, Great ShelfordHiston and  Harlow

NHS vs Private Dentistry

What are the differences between NHS and private dentistry?

Many patients are confused about the difference between private and NHS dental treatment so we have outlined some of the differences below. The common assumption is that private dentistry is more expensive but this may not always be the case and usually the service and treatment outcome you receive is better and unrestricted.

Click here to read more.

Dental Health Plan

Our dental health plan enables you to spread the cost of your family’s dental care.The tailor-made scheme has been carefully designed to meet the particular needs of our patients and reflects our preventive philosophy.
Click here for more information.

Testimonials

I have faith in the treatment I am getting at the practice.

The dentist is very respectful and very gently and caring.

Nothing could have been improved everything is great. Email appointment reminders are great.

R Amos

The wait was short, everyone was friendly and I feel I had a good treatment.

Friendly and efficient. It's really good to have an email reminder service, otherwise I would have forgotten to make an appointment

 

A Marsh

This is quite honestly the best practice I have ever visited.

The staff are always very friendly and willing to help, I am always greeted with a smile. Any problems or queries I have are dealt with promptly.

 

J M

Excellent caring service very good at dental stuff and at overcoming my fears

You are kind and acknowlege that I have been a nervous patient and take the time to explain everything and take good care. Thank you for helping me with my dentist fear now finally I am keeping my regular checkups and have my filings and teeth sorted and being taken care of and it's not an ordeal!

Jo

Dental care does not come better than this. From first contact by telephone, through my consultations with the dentist and dental nurse then the hygenist, the treatment I received was the best I have ever experienced. All the staff were cheerful, very competent and explained every aspect of my care to me. I felt highly valued and would have no hesitation in recommending this practice to my friends, family and colleagues. Well done all!

S Greenhill